About
Located in Obsidian Salon in Bethel, Connecticut! Always striving to make you feel like your best self. Each and every one of your concerns, wants, and needs will be addressed and explained before and during the service.Business Hours
- Monday
- 9 AM - 6 PM
- Tuesday
- 9 AM - 6 PM
- Wednesday
- 9 AM - 6 PM
- Thursday
- 9 AM - 6 PM
- Friday
- 9 AM - 6 PM
- Saturday
- 9 AM - 6 PM
- Sunday
- 10 AM - 5 PM
Cancellation Policy
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ā¦ A valid credit or debit card is required on file to book any and all appointments.
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ā¦ Please be advised that cancellations made more than šš š”šØš®š«š¬ before your scheduled appointment will NOT be charged a fee.
ā¦ šŖšØšµšŖš¬š³š³š¬š« šØš·š·š¶š°šµš»š“š¬šµš»šŗ - If cancelled šš š”šØš®š«š¬ šØš« š„šš¬š¬ will be subject to a fee that is šš% of your booked service rate to the card on file.
ā¦ š¹š¬šŗšŖšÆš¬š«š¼š³š¬š« šØš·š·š¶š°šµš»š“š¬šµš»šŗ -
ā¦ š¹š¬šŗšŖšÆš¬š«š¼š³š¬š« šš šÆš¶š¼š¹šŗ š©š¬šš¶š¹š¬ - If rescheduled 24 hours before the initial appointment was scheduled for, a fee of šš% of your booked service rate will be charged.
ā¦ š¹š¬šŗšŖšÆš¬š«š¼š³š¬š« š³š¬šŗšŗ š»šÆšØšµ šš šÆš¶š¼š¹šŗ š©š¬šš¶š¹š¬ - If rescheduled less than 24 hours before the initial appointment, a fee of šš% of your booked service rate will be charged.
ā¦ šµš¶-šŗšÆš¶š¾ šØš·š·š¶š°šµš»š“š¬šµš»šŗ - If you fail to show up for your appointment, there will be a charge that is šš% of your booked service rate.
ā¦ š°š š° š“š¼šŗš» šŖšÆšØšµš®š¬ šš¶š¼š¹ šØš·š·š¶š°šµš»š“š¬šµš» - If I have to cancel or reschedule your appointment due to certain circumstances (weather conditions, personal reasons, emergencies, etc.) with less than a 48 hours notice, a new appointment will be scheduled without any fees charged to the client, subject to availability.
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If you are more than 15 minutes late to your appointment, there is no guarantee that your full booked service can be provided that day. If the service cannot be performed the same day due to your lateness, there will be a fee issued to the card on file. If we must reschedule your appointment for a different day and time, I will have to charge you my rescheduling fee with a less than 24 hour notice, (you will be charged šš% of your booked service rate).
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?
Unfortunately, no. While life happens and things do suddenly pop up and can prevent you from being able to make your appointment, I cannot waive these fees. As a hairdresser, I make money exclusively by appointments. The time slot that was specifically saved for your appointment can be extremely difficult to fill with another appointment in such a short amount of time. This results in a loss in revenue for myself and my small business. What I experience from these last minute changes to appointments is similar to if you were required to go to work, get there and your boss tells you that you are not needed from 2-4 and you would not be paid for your time. While I pride myself on being an understanding and respectful person and stylist, the loss in revenue I experience from a canceled or no-showed appointment can be severely harmful to my business. I hope you are able to understand why I have these policies for my business and I thank you for choosing me as your stylist.